Terms and Conditions:

Please read these Terms and Conditions (“Terms”) carefully before using the services provided by Pionova Healthcare Services (“Company”). By accessing or using our services, you agree to be bound by these Terms.

Services:

1.1. The Company offers physiotherapy, nursing, elder care, doctor consultation, diabetes care, ambulance services, and online sales of medical equipment and lab tests.
1.2. The services provided are intended for informational and convenience purposes only and should not substitute for professional medical advice or treatment.

User Responsibilities:

2.1. You are responsible for providing accurate and up-to-date information when using our services.
2.2. You agree not to misuse or engage in any fraudulent or unlawful activities while using our services. 2.3. You must comply with all applicable laws and regulations governing the use of our services.

Payment and Refunds:

3.1. Payment for services or products must be made in accordance with the pricing and payment terms specified by the Company.
3.2. Refunds for medical equipment or lab tests are subject to the refund policy outlined separately.

Intellectual Property:

4.1. All intellectual property rights, including copyrights and trademarks, related to the Company’s services and content are owned by the Company.
4.2. You may not copy, modify, distribute, or use any of the Company’s intellectual property without prior written consent.

Privacy:

The collection and use of personal information are governed by our Privacy Policy, which is incorporated by reference into these Terms.

Limitation of Liability:

6.1. The Company shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our services.
6.2. The Company makes no warranties or representations regarding the accuracy, reliability, or completeness of the information provided through our services.

Termination:  The Company may suspend or terminate your access to the services at any time without prior notice if you violate these Terms or engage in any illegal or harmful activities.

Amendments: The Company reserves the right to modify or update these Terms at any time. Any changes will be effective upon posting the revised Terms on our website or mobile application.

Governing Law: These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

Contact:  If you have any questions or concerns regarding these Terms, please contact us at info@pionova.in

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.